ket4d takes your privacy seriously. This Policy explains precisely what personal data we collect from players across Malaysia, why we collect it, how it is processed and protected, and what rights you have over your information. Please read it carefully alongside our Terms & Conditions.
Every piece of data transmitted between your device and the paket4d platform is protected by industry-standard 256-bit SSL/TLS encryption. Financial details are never stored on our servers after a transaction is processed.
paket4d does not sell, rent, or trade your personal data to third-party marketers. We only share data with essential service partners — payment processors, KYC providers, and fraud prevention services — under strict data agreements.
We collect only the data genuinely required to operate the platform, verify your identity, process payments, and comply with our regulatory obligations. We do not collect data beyond what is necessary.
You have the right to access, correct, restrict, or request deletion of your personal data at any time. We handle all data subject requests within 30 days of receipt and at no charge to you.
We explain exactly which cookies and tracking technologies we deploy, why we use them, and how you can manage your preferences. We do not use cookies for cross-site behavioural advertising without your consent.
We retain your personal data only for as long as is necessary to fulfil the purposes set out in this Policy, or as required by law. Inactive account data is reviewed and purged on a scheduled cycle.
This Privacy Policy ("Policy") issued by paket4d ("Company", "we", "us", "our"), the operator of the online gaming platform accessible at https://paket4d.cam (the "Platform"). It describes how we collect, use, store, share, and protect personal data relating to individuals ("you", "User", "Player") who access or use our Platform, including visitors who browse without registering an account.
paket4d is committed to handling your personal information with the highest standards of data protection and privacy. We operate in accordance with applicable international data protection principles and our regulatory obligations under the terms of our gaming licence. Where our players are located in Malaysia, we additionally respect the spirit of the Personal Data Protection Act 2010 (PDPA) as a guiding framework for responsible data handling.
By accessing the Platform, creating an account, making a deposit, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the Platform immediately.
The following terms have the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify a living individual, including name, contact details, payment information, device identifiers, and account activity. |
| "Processing" | Any operation performed on personal data — collection, recording, storage, use, disclosure, erasure, or destruction — whether automated or manual. |
| "Data Controller" | paket4d, the entity that determines the purposes and means of processing your personal data. |
| "Data Processor" | A third party that processes personal data on behalf of paket4d in accordance with our instructions, such as payment service providers and KYC verification partners. |
| "Cookies" | Small text files placed on your device by the Platform to enable functionality, remember preferences, and collect usage data. |
| "KYC" | Know Your Customer — the identity verification process mandated by our regulatory obligations, involving collection of identification documents and related data. |
| "PDPA" | Malaysia's Personal Data Protection Act 2010, a key legislative reference for responsible handling of personal data relating to Malaysian residents. |
paket4d collects personal data through various touchpoints in the course of providing and improving our services. The categories of data we collect are as follows:
3.1 Registration Data
When you create an account, we collect: full name, date of birth, email address, mobile phone number, and chosen username. This data is required to establish and administer your account.
3.2 Identity Verification (KYC) Data
Prior to processing your first withdrawal, we collect copies of government-issued identification documents — such as your Malaysian MyKad or passport — and, where applicable, proof of address and proof of payment method. This is a regulatory requirement.
3.3 Financial Data
We collect data relating to your deposits and withdrawals, including transaction amounts, timestamps, and payment method identifiers (such as masked e-wallet account numbers or bank account last-four digits). Full payment credentials are processed directly by our licensed payment partners — Touch'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect — and are never stored on our servers.
3.4 Usage & Activity Data
We collect data about how you interact with the Platform, including: login times and duration, games played, bets placed and settled, bonuses claimed, and support interactions. This data is used for account management, fraud prevention, and platform improvement.
3.5 Technical & Device Data
We automatically collect certain technical information when you access the Platform, including: IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session identifiers.
3.6 Communications Data
If you contact our support team via live chat or email, we retain records of those communications for quality assurance, compliance, and dispute resolution purposes.
We process your personal data one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | When It Applies |
|---|---|
| Contractual Necessity | Processing required to perform the contract between you and paket4d — creating your account, processing deposits and withdrawals, and providing gaming services. |
| Legal Obligation | Processing necessary to comply with our regulatory obligations, including KYC/AML requirements mandated by our gaming licence and applicable financial crime legislation. |
| Legitimate Interests | Processing conducted for fraud prevention, platform security, abuse detection, customer service improvement, and internal analytics — where these interests do not override your fundamental privacy rights. |
| Consent | Where we rely on your freely given, informed consent — for example, to send you optional promotional communications or to place non-essential cookies on your device. |
paket4d uses your personal data for the following specific purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without appropriate safeguards and human review.
paket4d does not sell or rent your personal data to third parties for marketing purposes. We share your data only in the following limited, necessary circumstances:
We retain your personal data for as long as is necessary to fulfil the purposes described in this Policy, to provide you with our services, and to comply with our legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years following closure, to satisfy regulatory record-keeping requirements. |
| KYC verification documents | Minimum 5 years from the date of last transaction, in accordance with anti-money-laundering requirements. |
| Transaction and financial records | 7 years from the date of each transaction, to meet standard financial record-keeping obligations. |
| Support communications | 3 years from the date of the last interaction, for dispute resolution and quality assurance purposes. |
| Technical and device logs | Up to 12 months, unless retained longer in connection with a fraud investigation or legal proceding. |
| Marketing preferences and consent records | Until consent is withdrawn, plus 3 years for evidence of consent. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.
paket4d implements a multi-layered approach to data security to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
Notwithstanding these measures, no data transmission over the internet or data storage system can be guaranteed to100% secure. In the unlikely event of a data breach affecting your personal data, we will notify you and the relevant authorities in accordance with our legal obligations.
paket4d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — session management, login state, CSRF protection, and security tokens. Cannot be disabled without breaking core functionality. | Always Active |
| Functional | Remember your preferences such as language settings, display options, and previously used payment methods. | Optional |
| Analytics | Collect aggregated, anonymised data about how users navigate the Platform — page views, session duration, and feature usage — to help us improve the experience. | Optional |
| Fraud Prevention | Used to identify and flag anomalous activity patterns associated with fraud, account takeover attempts, and automated bot traffic. | Always Active |
You may manage your cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to use core Platform features, but may result in a slightly less personalised experience.
As a data subject whose personal information is processed by paket4d, you have the following rights with respect to your personal data:
To exercise any of these rights, please contact us using the details in Section 13. We will respond to all verified requests within 30 days of receipt. There is no charge for exercising your rights, except in cases of manifestly unfounded or excessive repeated requests.
The Platform is strictly intended for individuals aged21 years and above. paket4d does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process for all players prior to their first withdrawal.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and, where required, notify the relevant authorities. If you are a parent or guardian and believe that a minor has registered an account on the Platform, please contact our support team immediately.
paket4d reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email to the address on file and/or through a prominent notice on the Platform at least 14 days prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revised Policy constitutes acceptance of the updated terms.
For all privacy-related enquiries, data subject access requests, or complaints regarding how paket4d handles your personal data, please contact our Data Protection team through the following channels:
When submitting a data subject request by email, please include: your registered account username or email address, a description of the specific right you wish to exercise, and a copy of your government-issued identification document to enable us to verify your identity before processing the request.
We acknowledge receipt of all requests within 3 business days and complete processing within 30 calendar days of receiving a verified request. In cases of complex or volume requests, we may extend this period by a further 30 days with prior notification.
Your data is in safe hands. Now discover Malaysia's most trusted online casino and sportsbook — thousands of games, live football odds, and instant MYR payouts await.
For players aged 21 and above only. Please gamble responsibly. Read our Terms & Conditions before registering.